The Laptop Shop — Electronics Store in Orange

Reviews of The Laptop Shop

• Aidan

  Added 2016.02.05

  I must admit, during this visit I was not as polite as I should have been. Frustration with the process has gotten the better of us in the end. This however does not excuse the terrible communication, lack of understanding of how to repair an Apple device, and the abject refusal of the owner to communicate an effective timeline in order to assist me in managing my expectations of return of the device.
• Matthew

  Added 2016.01.01

  You will be much better served sending the device away, or venturing to one of the bigger centres such as Bathurst to a reputable technician. Technology is not an area where 17 years experience is necessarily a good thing.
• William

  Added 2015.07.27

  Whilst the owner quotes 17 years working in the field, unfortunately this works against him in both the level of skill he applies (my last visit to the store saw me walk in just as he was shaking my laptop upside down to remove some pieces of broken screen). Horrifying to say the least.
• Colin

  Added 2014.01.25

  Unfortunately we are unable to find a positive in the experience of dealing with this business. From the drop off of our Mac laptop, to when we will be able to finally pick it up on Monday there has been just under a 7 week timeframe with very little outgoing communication explaining why this is the case.